QUESTIONS & ANSWERS
- Why is SECCAS more cost effective than an in-house system?
- Can SECCAS service expand as my company grows?
- What do I do with my existing e-mail accounts?
- Is the SECCAS system easy to use?
- What kind of training is needed to learn to use SECCAS?
- How long does it take to be up and running on SECCAS?
- Can SECCAS accommodate multiple compliance officers?
- Where are the backups performed?
- Can I add and remove address as staffing changes take place?
- Who is responsible for maintenance and upgrading of equipment?
- Do my brokers know that electronic mail is being monitored?
- Does SECCAS Compliance effect the email user?
Why is SECCAS
more cost effective than an in-house system?
The requirements for creating
and running a complete archival and compliance system in-house
involve equipment, staff and bandwidth. On the equipment
side, a safe and secure system requires switches, firewalls,
routers, redundant application servers, back-up devices,
CD-R burners and more. On the staff side, skills in network
support, security management, mail services and backup procedures
would be brought to bear. Few companies want to invest in
the kind of redundancy of both staff and equipment in the
fulfillment of one service requirement. Conservatively speaking
we are looking at an investment of $200,000.
Can SECCAS
service expand as my company grows?
Yes. It is as simple as adding
the new email accounts to your service and tis is self-managed.
In many cases there is no additional charges incurred when
new users are added to the service unless volume exceeds
contrted levels.
What do
I do with my existing e-mail accounts?
Your existing email accounts
are not changed in any way. Users continue to use their
accounts as the have prior to implementing SECCAS.
Is the
SECCAS system easy to use?
Yes. Our specially designed
Web interface has eliminated the complexity often associated
with email clients. In a matter of minutes even the inexperienced
user will feel in control.
What kind
of training is needed to learn to use SECCAS?
The use of SECCAS Mail Manager can be learned in a matter
of minutes. It can even be run from home or from your laptop
on the road as long as you have an Internet connection and
IE 5+.
How long
does it take to be up and running on SECCAS?
SECCAS can be implemented in a couple of hours. Our remote
provisioning system does not even require a visit to the
client site.
Can SECCAS
accommodate multiple compliance officers?
Yes. The number of compliance officers is handled by the
client. Through the remote administration tools you can
add or remove officers at will. Set different permission
levels and reviewing options as well as assign review groups..
Where are
the backups performed?
Backups are performed on the SECCAS servers located in a
secure data center of a leading ISP in NYC.
Can I add
and remove addresses as staffing changes take place?
Yes. SECCAS compliance is self managed using our simple
web interface. Add and remove compliance addresses at will.
Who is
responsible for maintenance and upgrading of equipment?
The SECCAS archival and compliance system is maintained
by SECCAS personnel at our remote server location. Instant
messenger agents are administered locally
Do my
brokers know that electronic mail is being monitored?
Whether or not employees are informed of the archival and
compliance system operation is a decision of individual
company policy and should be handled in a way that is appropriate
to industry and legal requirements.
Does SECCAS
Compliance effect the email user?
No. Compliance has no impact on day to day email use. The
archival /compliance process is seamless and non intrusive
to you workflow.